Friday 2 October 2015

Kuala Lumpur's Language and Culture

Malaysia is filled with a multicultural society and this is made evident once you have visited Kuala Lumpur. The country of Malaysia is fairly westernised making it a popular destination to travel. However, the locals that live in Kuala Lumpur are made up of mostly native Malays, Chinese and Indians. Despite Kuala Lumpur's multiculturalism, it is clear that the ethnicities retain their religions, customs and way of life. Additionally, as children grow up, they are educated in the same schools and will eventually work in the same offices as their parents with few of them marrying outside their ethnicity. Families tend to socialise within their own ethnic group as family is considered the centre of the social structure. As a result there is a great emphasis on unity, loyalty and respect for the elderly. The family is the place where the individual can be guaranteed both emotional and financial support. When one member of the family suffers a financial setback, the rest of the family will contribute what they can to help out.
Doing business in Malaysia

In Malaysian society, all Malays, Chinese and Indians all strive to maintain face and avoid shame both in public and private. Face is a personal concept that embraces qualities such as a good name, good character, and being held in esteem by one's peers. Face is considered a commodity that can be given, lost, taken away, or earned. On top of this face also extends to the family, school, company, and even the nation itself. The desire to maintain face makes Malaysians strive for harmonious relationships. Face can be lost by openly criticizing, insulting, or putting someone on the spot; doing something that brings shame to the group; challenging someone in authority, especially if this is done in public; showing anger at another person; refusing a request; not keeping a promise; or disagreeing with someone publicly. Conversely, face can be saved by remaining calm and courteous; discussing errors or transgressions in private; speaking about problems without blaming anyone; using non-verbal communication to say "no"; and allowing the other person to get out of the situation with their pride intact.
 
Etiquettes and Customs will vary upon the ethnicity of the person you are meeting. In general, most Malays are aware of Western ways so the handshake is normal. There may be slight differences though and a few things to bear in mind include: 
• Malay women may not shake hands with men. Women can of course shake hands with women. Men may also not shake hands with women and may bow instead while placing their hand on their heart.
• The Chinese handshake is light and may be rather prolonged. Men and women may shake hands, although the woman must extend her hand first. Many older Chinese lower their eyes during the greeting as a sign of respect. 
• Indians shake hands with members of the same sex. When being introduced to someone of the opposite sex, nodding the head and smiling is usually sufficient. 
Among all cultures, there is a general tendency to introduce: 
• the most important person to the lower ranking person. 
• the older person to the younger person.• women to men
 

The Malay language is an Austronesian language spoken not only by Malaysians but all Malay people who reside in the Malay Peninsula, southern Thailand, the Philippines, Singapore, central eastern Sumatra, the Riau islands, parts of the coast of Borneo, Cocos and Christmas Islands in Australia. It is also very similar to Indonesian, known locally as Bahasa Indonesia. In Malaysia, the language is officially known as Bahasa Malaysia, which translates as the "Malaysian language". The term, which was introduced by the National Language Act 1967, was predominant until the 1990s, when most academics and government officials reverted to "Bahasa Melayu," which is used in the Malay version of the Federal Constitution.

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